Effective Date: August 2026
Privacy Policy
At Villa Thalias, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or make a reservation through our online booking system.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when using our website or contacting us, including:
- Full name
- Email address
- Telephone number
- Country of residence
- Booking details
- Payment-related information (processed securely through third-party payment providers)
- Special requests or information you choose to provide
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Cookies and similar technologies
How We Use Your Information
Your personal information is collected only for legitimate business purposes.
These include:
- Responding to enquiries
- Managing reservations
- Processing payments
- Providing guest services
- Communicating before, during and after your stay
- Improving our website and guest experience
- Preventing fraud and maintaining website security
- Complying with applicable legal obligations
We collect only the information necessary to provide our services.
Online Reservations & Payments
When you submit an enquiry or make a reservation through our website, we collect only the information required to process your reservation and communicate with you.
Online payments are securely processed by trusted third-party payment providers.
Villa Thalias does not store your complete credit card information on our servers.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us to:
- Remember your preferences
- Improve website performance
- Analyse visitor traffic
- Enhance website security
- Support the functionality of our booking system
Most web browsers allow you to control or disable cookies through your browser settings.
Please note that disabling certain cookies may affect the functionality of this website.
Third-Party Services
To provide our services efficiently, our website may use trusted third-party providers, including but not limited to:
- Stripe
- PayPal
- Google Maps
- Google Analytics
- Google reCAPTCHA (where applicable)
- WordPress plugins supporting website functionality
These providers may process certain information in accordance with their own Privacy Policies.
Villa Thalias does not control the privacy practices of third-party websites or services.
Sharing Your Information
We value your privacy.
Villa Thalias does not sell, rent or trade your personal information.
Your information may only be shared when necessary with:
- Payment service providers
- Technology service providers supporting our website
- Government authorities where required by law
- Professional advisers where legally necessary
All such disclosures are limited to the minimum information required.
Data Security
We take appropriate technical and organisational measures to help protect your personal information against unauthorised access, disclosure, alteration or destruction.
Our website is protected using SSL encryption and industry-standard security practices.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfil contractual obligations
- Comply with legal requirements
- Resolve disputes
- Maintain business records where appropriate
When information is no longer required, it will be securely deleted or anonymised where reasonably practicable.
Your Privacy Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where consent has been provided
- Request information regarding how your personal data is processed
If you wish to exercise any of these rights, please contact us using the details below.
Children's Privacy
Villa Thalias is an adults-only property and accepts reservations only for guests aged 18 years and above.
We do not knowingly collect personal information from children.
If we become aware that personal information relating to a child has been submitted through our website, we will take reasonable steps to remove such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or website functionality.
Any updates will become effective immediately upon publication on this website.
The Effective Date at the top of this page will always indicate the latest version.
Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us.
Villa Thalias
WhatsApp:
+66-81-759-3583
Email:
hospitality@villathalias.com
Website:
https://villathalias.com